Terms of service

Terms of Service

Overview

Welcome to Ivery.

The terms “Ivery,” “we,” “us,” and “our” refer to Ivery. Ivery operates this website and online store, including all related information, content, features, tools, products, and services offered through it (collectively, the “Services”).

Our store is powered by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

By visiting our website, browsing our store, placing an order, creating an account, or otherwise using our Services, you agree to be bound by these Terms of Service (“Terms”), together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website.

Please read these Terms carefully before using our Services.

If you do not agree with these Terms, you should not access or use our Services.

1. Eligibility & Account Information

By using our Services, you confirm that you are at least the age of majority in your state, province, territory, or country of residence, or that you have permission from a parent or legal guardian where required.

When placing an order or creating an account, you agree to provide accurate, current, and complete information.

This may include your:

  • Name
  • Email address
  • Billing information
  • Payment information
  • Shipping address
  • Contact information

You are responsible for ensuring that the information you provide is correct.

You are also responsible for maintaining the confidentiality and security of your account credentials and for all activity that occurs through your account.

You may not sell, transfer, assign, or otherwise provide your account to another person without our permission.

2. Our Products

We make reasonable efforts to display and describe our products as accurately as possible.

However, product colours, appearance, texture, proportions, or other visual characteristics may appear differently depending on your screen, device, lighting conditions, display settings, or photography.

We cannot guarantee that your device will display product colours or other visual details with complete accuracy.

Product descriptions, images, pricing, specifications, availability, and other product information may be changed at any time without prior notice.

We reserve the right to:

  • Modify or discontinue products
  • Limit quantities available for purchase
  • Limit sales to certain individuals, households, geographic areas, or jurisdictions
  • Correct product information when necessary

All products are subject to availability.

3. Orders

Submitting an order through Ivery constitutes an offer to purchase the products listed in your order.

We reserve the right to accept, refuse, limit, or cancel any order at our discretion, including where we reasonably believe an order:

  • Contains incorrect information
  • Is fraudulent or suspicious
  • Violates these Terms
  • Contains a pricing or inventory error
  • Is intended for unauthorized resale
  • Cannot be fulfilled

Your order is not considered accepted until your payment has been successfully processed and your order has been confirmed.

Please review your order carefully before submitting it.

Once an order enters processing or has been shipped, we may be unable to cancel or modify it.

If we cancel or make a significant change to your order, we will attempt to notify you using the contact information provided during checkout.

Purchases are also subject to our Return & Refund Policy available on our website.

4. Pricing, Payments & Billing

Prices displayed on our website are subject to change without notice.

The price charged for an item will generally be the price displayed at the time your order is submitted, subject to correction of obvious pricing or technical errors.

Unless otherwise stated at checkout, prices may not include:

  • Applicable taxes
  • Shipping charges
  • Customs duties
  • Import taxes
  • Brokerage fees
  • Other government or carrier charges

You agree to provide accurate and complete billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

You agree to pay all charges associated with your purchase, including applicable taxes, shipping costs, and other disclosed fees.

We reserve the right to correct pricing errors and, where permitted by law, cancel an affected order.

5. Promotions & Discount Codes

From time to time, Ivery may offer promotional pricing, discount codes, sales, giveaways, or other special offers.

Unless otherwise stated:

  • Promotions cannot be combined
  • Promotions have no cash value
  • Discount codes must be applied before checkout is completed
  • Discounts cannot normally be applied retroactively
  • Promotions may be modified or ended at any time
  • Additional terms may apply to individual promotions

If specific promotional terms conflict with these Terms, the specific promotional terms will apply to that promotion.

6. Shipping & Delivery

Delivery times displayed on our website are estimates and are not guaranteed unless expressly stated otherwise.

Shipping delays may occur for reasons outside Ivery's reasonable control, including:

  • Carrier delays
  • Customs processing
  • Weather
  • Incorrect shipping information
  • Service disruptions
  • High order volumes
  • Government restrictions
  • Other unforeseen circumstances

Customers are responsible for providing a complete and accurate shipping address.

Ivery is not responsible for delays resulting from incorrect or incomplete information provided by the customer.

Additional details regarding shipping, delivery, returned packages, and international orders may be found in our Shipping Policy and Return & Refund Policy.

Nothing in this section limits any rights you may have under applicable consumer protection laws.

7. Returns & Refunds

Returns, refunds, damaged orders, incorrect items, exchanges, and cancellations are governed by our Return & Refund Policy available on the Ivery website.

By completing a purchase, you agree to the terms of that policy.

Where applicable law gives you additional consumer rights, those rights remain unaffected.

8. Intellectual Property

All content available through Ivery, including but not limited to:

  • The Ivery name
  • Logos
  • Branding
  • Product photographs
  • Graphics
  • Website designs
  • Text
  • Videos
  • Product descriptions
  • Icons
  • Layouts
  • Marketing materials
  • Artwork
  • Digital content

is owned by, licensed to, or otherwise lawfully used by Ivery and is protected by applicable copyright, trademark, and intellectual property laws.

You may use our website and Services only for your own lawful, personal, and non-commercial purposes.

Without our prior written permission, you may not:

  • Copy our content
  • Republish our content
  • Sell or commercially exploit our content
  • Modify or create derivative works from our content
  • Reproduce our product photography
  • Use our branding or logos
  • Scrape or systematically collect website content
  • Represent yourself as affiliated with Ivery

All rights not expressly granted are reserved.

9. Third-Party Tools & Services

Our Services may provide access to tools, payment services, applications, integrations, or other functionality operated by third parties.

We do not necessarily control these third-party services.

Your use of a third-party service may also be subject to that provider's own terms and privacy policies.

To the extent permitted by law, Ivery is not responsible for losses or damages caused solely by your use of third-party tools or services outside our control.

10. Third-Party Links

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other resources.

These websites are operated independently from Ivery.

We are not responsible for the content, availability, security, privacy practices, products, services, or accuracy of third-party websites.

If you choose to access a third-party website, you do so subject to that third party's applicable terms and policies.

Questions or concerns regarding a third-party product or service should generally be directed to that third party.

11. Shopify

Ivery is powered by Shopify, which enables us to provide our online store and Services.

However, purchases made through the Ivery store are transactions directly between you and Ivery.

Shopify is not the seller of Ivery products.

To the extent permitted by applicable law, Shopify is not responsible for claims, losses, damages, or liabilities arising solely from products purchased directly from Ivery.

Your use of certain Shopify-powered functionality may also be subject to Shopify's applicable terms and privacy practices.

12. Privacy

Your submission of personal information through our website is governed by our Privacy Policy, available on the Ivery website.

Because our store is hosted through Shopify, Shopify may collect and process certain personal information in connection with your use of our store.

Information may also be processed by service providers that help us operate our business, process payments, deliver orders, prevent fraud, provide analytics, or provide customer support.

Please review our Privacy Policy for additional information about how personal information is handled.

13. Reviews, Feedback & User Content

If you submit reviews, photographs, comments, feedback, suggestions, ideas, testimonials, or other content to Ivery (“User Content”), you confirm that you have the right to submit that content.

You agree that your User Content will not:

  • Violate another person's intellectual property rights
  • Violate privacy or publicity rights
  • Contain unlawful or defamatory material
  • Contain malicious software
  • Contain knowingly false or misleading information
  • Impersonate another person

Where permitted by law, you grant Ivery a worldwide, non-exclusive, royalty-free license to use, reproduce, display, publish, adapt, and distribute User Content you voluntarily provide to us for purposes including operating, improving, and promoting Ivery.

We may remove User Content that we reasonably determine violates these Terms or applicable law.

You remain responsible for the content you submit.

14. Errors, Inaccuracies & Omissions

Occasionally, information on our website may contain:

  • Typographical errors
  • Incorrect pricing
  • Incorrect product descriptions
  • Incorrect availability information
  • Shipping inaccuracies
  • Promotional errors
  • Other omissions or inaccuracies

We reserve the right to correct errors, update information, and, where permitted by law, cancel or modify affected orders.

We are not obligated to update every piece of information on our website except where required by law.

15. Prohibited Uses

You may not use our website or Services:

  • For unlawful purposes
  • To violate applicable laws or regulations
  • To infringe intellectual property rights
  • To harass, threaten, abuse, defame, or harm others
  • To provide knowingly false or misleading information
  • To distribute spam or unauthorized advertising
  • To impersonate another person or organization
  • To transmit viruses, malware, or malicious code
  • To interfere with our website's security or functionality
  • To gain unauthorized access to systems or accounts
  • To collect personal information about others without authorization
  • To conduct fraudulent transactions
  • To scrape or systematically extract protected website content in violation of applicable law or these Terms
  • To bypass security, access controls, or fraud prevention measures
  • To use the Services in any manner that could damage Ivery, Shopify, our customers, or our service providers

We reserve the right to restrict, suspend, or terminate access where we reasonably believe these Terms have been violated.

16. Suspension & Termination

We may suspend or terminate your access to some or all of our Services if you materially violate these Terms, engage in suspected fraud or abuse, threaten the security of our Services, or where termination is otherwise reasonably necessary to protect Ivery or its customers.

Termination does not eliminate obligations or liabilities that arose before termination.

Provisions relating to intellectual property, liability, indemnification, privacy, and other provisions that are intended by their nature to survive termination will continue to apply.

17. Disclaimer of Warranties

To the fullest extent permitted by applicable law, our website and Services are provided on an “as is” and “as available”basis.

We do not guarantee that:

  • The website will always be available
  • The website will always operate without interruption
  • All content will always be error-free
  • Every technical issue will be corrected immediately

Products are subject to any warranties, guarantees, or consumer protections required by applicable law.

Nothing in these Terms excludes or limits any warranty, guarantee, or consumer right that cannot legally be excluded or limited.

18. Limitation of Liability

To the fullest extent permitted by applicable law, Ivery and its affiliates, employees, contractors, service providers, and licensors will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from your use of the Services or products purchased through the Services.

This may include loss of profits, revenue, savings, data, or other similar losses where permitted by law.

Nothing in these Terms limits liability where doing so would be prohibited by applicable law.

Your statutory consumer rights are not excluded.

19. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless Ivery and its affiliates, employees, contractors, agents, licensors, and service providers from third-party claims, liabilities, damages, losses, or reasonable legal costs resulting from:

  • Your material breach of these Terms
  • Your unlawful use of the Services
  • Your violation of another person's rights
  • Content you submit through the Services

This section applies only to the extent permitted by applicable law.

20. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in full force and effect.

21. Waiver & Entire Agreement

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

These Terms, together with the policies and notices posted on our website, constitute the agreement between you and Ivery regarding your use of the Services.

If a provision of another Ivery policy specifically addresses a matter covered by these Terms, that more specific provision may apply to that matter.

22. Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

Ivery may transfer or assign its rights or obligations in connection with a merger, acquisition, sale, restructuring, change in ownership, service-provider arrangement, or other legitimate business purpose, subject to applicable law.

23. Governing Law

These Terms and your use of the Services will be governed by the laws applicable in the jurisdiction in which Ivery is established and operates, together with any mandatory consumer protection laws that apply to you based on your location.

Any dispute will be handled by a court or other forum with lawful jurisdiction over the matter.

Nothing in these Terms prevents you from relying on mandatory consumer rights available to you under applicable law.

24. Changes to These Terms

We may update or modify these Terms from time to time.

The most current version will be posted on this page.

Changes become effective when posted unless a different effective date is stated or applicable law requires additional notice.

Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms, subject to applicable law.

We encourage you to review these Terms periodically.

25. Contact Information

Questions about these Terms of Service, your account, or your use of the Ivery website can be sent to:

Ivery
contactivery@gmail.com

For questions specifically relating to orders, returns, refunds, or damaged products, you may also contact us at the same email address.

By using the Ivery website or purchasing from our store, you acknowledge that you have read and agree to these Terms of Service.